![]() I don't believe the 24 hour online availability because I sure didn't see it. And PCMag was right: For today's technology, this service is pretty clunky. The service didn't work well for me because I couldn't tell if the One Important Fax I needed to send actually was received. They do not want to be doing a continuous happy dance over the email facet. They think it's so fabulous that they are sending through email that they forget that people just want to send a fax. She chose not to address my other concerns regarding receiving sensitive faxes meant for other people and being given a fax number that belongs to someone else.įirst, the instructions are written "as if" you are sitting in the office with them and can ask any questions you need. The subscription fee was auto debited from my account on 8/2 and I waited for it to process to attempt to cancel online on 8/4. UPDATE: "Fiona" from responded that the cancel feature did not work because there was a balance on my account. I had no problems with Faxplus and was able to cancel instantly online. I received someone's private tax filing! I did not give the number to anyone else, but somehow received three faxes from people that I don't know and that were intended for someone else.ģ. The fax number MyFax assigned to me belongs to someone else, an accountant. I would not have signed up for Myfax if I had known I could not cancel online, anytime.Ģ. " If my 15 day account isn't eligible for online cancellation, which accounts are? Why would they even advertise that option. So, I tried the chat option, which after a few questions, finally said: "If your account isn't eligible to be cancelled via your login, then please contact support via (*******373) or chat with a live agent. ![]() Myfax billing section has a "Cancel Subscription" option, which I tried to use, it comes back that my account isn't eligible to be cancelled via login and I need to use "chat". I forgot to cancel Myfax before the 14 day trial ended, that is my bad, it was worth $12.00 to get this done. ![]() I subscribed both Myfax and Faxplus to send one important fax and planned to cancel as I rarely need to fax. ![]()
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